REFUNDS AND RETURNS
If the goods or services received are defective or not fit for purpose, a full refund, credit or replacement will be provided. Please note that products cannot be returned due to change of mind, incorrect choice, or the item does not fit. This replacement extends to damage caused in-transit.
We guarantee that Food Geek Sydney goods are:
o Acceptable quality, safe, durable and free from defects.
o They will be acceptable in appearance and finish.
o Match the description given to you [may differ slightly in presentation as all are hand made products]
Please provide details of the manner in which the goods fail to serve their purpose, or are defective. We welcome accompanying documentation i.e. Photographs.
A 100% cancellation fee will apply when your catering requirements have been confirmed in writing and an order is cancelled less than 24 hours prior to delivery. This covers the costs incurred with regards to food, labour or other services.