Privacy Policy

Food Geek Sydney takes your privacy seriously. Please read the following information to learn more about our privacy practices.

This policy covers what personal information Food Geek Sydney collects and how it is treated. Personal information is information that can be used to identify visitors to the http://www.foodgeek.sydney. This information may be limited to an IP address or extend to personal identifiable information such as your name, address, e-mail address, or phone number etc.

Information is collected from you primarily to make it easier and more rewarding for you to use our website and services. Depending on the service you are accessing, you could be asked to provide information such as your name, email address or information about your event. It is entirely your choice whether to respond to these questions or not.

Food Geek Sydney will collect personal information that lets us know the specifics of who you are such as your name, email address, or postal address, when you provide it to us. With this information, Food Geek Sydney can provide a variety of personalised menus and special benefits.

We may specifically ask for personal information about you when you subscribe to our mailing list or VIP social club for special benefits and customer loyalty rewards. Information, such as your name, e-mail address, may be required to provide those services to you and to inform you of additional promotions and services which may interest you.

Food Geek Sydney automatically gathers anonymous information to monitor the use of our website like the numbers and frequency of visitors. This collective data helps us determine how much our visitors use parts of the site, so we can make improvements and offer relevant information and services to as many users as possible. We may publish or provide this aggregate data to other people.

Food Geek Sydney will use the personal information you have chosen to provide us for the purpose for which you provided it. Food Geek Sydney will not use it for any other purpose without your consent. We might on occasion, use this information to notify you of any important changes to our site or any special promotions that may be of interest to you.

Any information we may collect from you will be treated with strict confidentiality.

There will be occasions where it will be necessary for Food Geek Sydney to disclose your personal information to third parties. Food Geek Sydney may be required to disclose this information by law, Food Geek Sydney may also provide this information to third parties to provide the service you have requested.

The disclosure will only be made where it is necessary to fulfil the purpose for which you disclosed your personal information. Otherwise than stated above, we do not disclose personal information to any organisation or person 2 outside Food Geek Sydney, unless you have authorised us to do so, or unless we are requested to do so by a law enforcement agency in relation to a suspected breach of any law.

Under no circumstances will Food Geek Sydney sell or receive payment for licensing or disclosing your personal information.

The security of your information is important to us. When we have collected information about you it cannot be seen or modified by anyone else. We make all reasonable efforts to ensure that information is stored securely both in electronic and physical form.

We will try to ensure that all information we collect, use or disclose about you is accurate, complete and up-to-date. As the user you are responsible for all use of User’s Account (under any screen name or password) and for ensuring all use of the User’s Account complies fully with the provisions of this a agreement. User shall be responsible for protecting the confidentiality of User’s password [s], if any.

Food Geek Sydney has the right to change any aspect or feature of http://foodgeek.sydney, including, but not limited to, content, hours of availability and equipment needed for access or use.

If you would like to talk to us about our privacy policy, or if you have any complaints relating to online privacy issues on our website, or you would like to discuss any issues about our privacy policy please contact us at:

MAIL: PO Box 3559, Wareemba, NSW, 2046
CALL: +61 293 564 132
EMAIL: [email protected]
WEB: www.foodgeek.sydney

koira 26/08/2024

Geeky/Freaky! Lovin it. Hope to see you again. See you soon. I am freak

NeuRA Google Alerts 13/02/2024

Unbelievable. We paid upfront and our business lunch order failed to arrive. We had to empty the local cafe at the last minute. My colleagues and I have called several times (Food Geek's phone is never answered and does not go to message bank), sent three emails to all the email addresses I could, and submitted two web contact forms. It has now been a week and we have not heard a single word from Food Geek about how/why our order failed to materialise, or when we can expect to receive a refund for an order worth several hundred dollars. I have never had such a woeful experience doing business with a catering company. Buyer beware. Our order worth hundreds of dollars didn't turn up. There's been no phone call, no refund, nothing. Absolutely shocking.

Stelio K 06/02/2024

Good owner,top chefs.... delicious variety of foods.

CERS UNSW 21/07/2022

We would give 0 if I could! The order that have been paid in full was cancelled 1 day before the event! Our team had a massive headache dealing with this company. We made our full payment as soon as quote was generated a week before the event. However, we received no response and no receipt. We tried emailing almost every 2 days to ask if payment has gone through. We tried calling multiple times at different days and left voice mails. no response again. Luckily our member had previously dealt with a sister company and we contacted them and enquired. This was 1 day before the big event. Sister company notified us that: (1) the order was never placed in their system. The guy Carlos who was in touch with us was apparently away on leave?! They why did they not forward this to someone else in the company? (2) they CANNOT make our order as they are shortstaffed due to covid. (3) they can offer us a refund (not even compensation?!) Note that this was notified to us ONE DAY BEFORE THE BIG EVENT. Surely you know catering companies need at least 3 - 4 days lead time? It is not the problem with refund, it's the fact that the event is in one day! Then, When we thought that the issue is resolved, the catering order came on the day of the event and was dropped off. We tried to call them but again, no response. We left the foods untouched on the night as we had agreed on full refund. What's even worse is that, we had to transport the food back to our facility as the venue does not allow leaving foods. We had to allocate team late at night to transport this. The next day, we tried calling again and left multiple voicemails. Haylee from Foodgeek picked up and said that she has been sick. Why is no one else from the company responding? The staff from Foodgeek was not even apologetic. We received an apology from the sister company only. We only received our refund after about 1 month, and after multiple follow up emails. Don't even waste your time.

Carlos Eduardo 19/06/2021

Awesome food, highly recommended

Shane Forsyth 18/05/2021

Quality food and exceptional service. I can't fault Food Geek.

Angela Thanasias 12/05/2021

Always use them for all our catering needs. The food is always fresh and team reliable to deliver on time every time! Never are we disappointed :)

Darryl Wilson 26/03/2020

Awesome food delivery service that comes in exquisite, classy packaging with wooden recyclable cutlery and napkins. And the food is deliciously gourmet. Loved the Salmon. Food Geek Sydney is a 5-star food delivery service.

Miranda Super 31/10/2019

Great company with a fantastic range of products. Easy to use shopping cart taking the stress out of ordering. Love it!

Gareth Phillips 01/03/2019

Yet to try out Food Geek as a service yet, however your staff might want to rethink having road rage with a young family during school traffic outside a junior school in Bondi. Whoever the impatient Mike Tyson was behind the wheel of a small black van (Rego CAC***) with a large "Food Geek" logo on the side, blasting his horn and gesturing at us infront of onlookers this afternoon might need to tone his attitude down and learn to be more courteous to other road users.

Zoe Arthur 11/12/2018

Love Food Geek Sydney. The food is absolutely delicious, so fresh with plenty of healthy options as well as some great treats. Excellent customer service, easy to order, easy to update orders, always deliver on time with a smile. Can't recommend them highly enough.